Delivering Insight and Value: 6,200 Homes Surveyed in Phase One
With a growing need to make data-driven investment decisions, Derby Homes, managing over 12,500 residential properties, sought a trusted partner to carry out large scale stock condition surveys and Housing Health and Safety Rating System (HHSRS) assessments across 50% of its housing portfolio. The aim was to gather accurate and relevant property data to support future investment planning to ensure high standards of safety and quality for all residents.
Through our Strategic Asset Management Services (SAMS) framework, Derby Homes appointed Ridge and Partners LLP to deliver end to end property consultancy services, including:
- Stock condition surveys for 6,200 properties
- HHSRS assessments to identify potential hazards
- Full data reporting and resident-focused service delivery
Ridge adopted a resident first approach with their dedicated team worked closely with Derby Homes staff, ensuring clear communication and minimal disruption to residents. A key highlight of the project was Ridge’s development of a bespoke management information dashboard, which proved critical in:
- Tracking survey progress in real-time
- Monitoring property access rates and run rates
- Identifying and escalating HHSRS Category 1 hazards
- Allowing Derby Homes to take proactive action where needed
This self serve dashboard became an essential decision making tool, enabling the Derby Homes asset management team to act swiftly and maintain project momentum.
A notable aspect of the programme was Ridge’s involvement in a war memorial village, home to military veterans. Understanding the importance and sensitivity of this site, Ridge assigned a dedicated surveyor to foster trust and rapport with residents, working hand in hand with Derby Homes’ housing team to ensure respectful, supportive engagement.
Continued Partnership: Second Phase Appointment
Impressed by the professionalism, flexibility, and added value delivered during phase one, Derby Homes awarded Ridge a second phase, covering the remaining 6,200 properties. This extension will culminate in a comprehensive stock condition survey across the entire 12,500 property portfolio, significantly enhancing Derby Homes' ability to plan capital investments and maintain high-quality, safe housing across the city.
"Derby Homes appointed Ridge and Partners just over 18 months ago, using the Framework, to undertake a stock condition survey of 50% of the local authority housing stock. The process was seamless from start to finish and using their web portal allowed us to share data, report daily on progress and action any HHSRS CAT 1 hazards being identified.
Ridge have been professional and always willing to help, with a flexible ‘can-do’ approach to any urgent or additional works. As a result, we’ve appointed them for the remainder of the surveys. The data we’ve received is now supporting our capital investment programme and ensuring our homes are safe and secure. I would not hesitate to work with Ridge again in the future."
Andy Palmer, Asset Manager – Derby Homes.
Why Use the SAMS Framework from Procurement Hub?
Our Strategic Asset Management Services (SAMS) framework allows public sector organisations to appoint trusted consultancy partners efficiently, ensuring high standards of delivery with proven outcomes. Ridge’s work with Derby Homes is a prime example of this.
Key benefits include:
- Fast, compliant procurement
- Experienced consultants with a strong track record
- Flexible solutions tailored to unique needs
- Data-driven outcomes for better decision-making
If you're looking to deliver meaningful results on your next housing or asset management project, discover how our Strategic Asset Management Services framework can support your goals, click here or get in touch with your dedicated Client Relationship Manager.